Guides and documentation to help you on your payments journey.

Merchant guides

Download the guides for all the information you need regarding your merchant account.

Payment acceptance guide

(PDF)

Merchant guide to chargebacks and disputes

(PDF)

Credit card fraud protection guide

(PDF)

Authorising credit card transactions

(PDF)

Payment terminal guides

Learn more about the payment terminals and how to use them effectively with guides from our payment partner, Fiserv.

Move 5000 guide

PAX920 user guide

Datamesh terminals

Payment gateway support & documents

ArtsPay's local payment gateway partner is Fat Zebra. Check out their excellent documentation and guides for online payments.

View payment gateway support

Payment gateway support & documents